The Story Of Travel Hub Australia

2018. Journey start

2020. The meeting

2023. Travel hub was born

Bailey, a native Tasmanian, left his hometown and the tiny house he had built with a friend, embarking on the famous East Coast road trip that eventually brought him to Australia’s own tropical paradise, Cairns. Meanwhile, Kirk, from Scotland, was living it up in Spain, on the Canary Islands!

Bailey and Kirk’s paths had yet to cross, but their shared love of travel was already strong.

A few years later, Bailey and Kirk happened to be in Ibiza at the same time and quickly became fast friends, bonding over their shared values and business vision. They created their own events, and launched some of the island’s biggest boat parties.
But the seasonal nature of Ibiza pushed them to seek more stable opportunities.

Highly determined, Kirk and Bailey returned to Cairns and used both their individual and combined travel experiences to launch Travel Hub Australia, a fusion of backpacker and Aussie-owned travel agency, focused on authentic adventures. They quickly became known for their innovative approach, growing to four stores and partnering with leading tour and campervan companies from across Australia and even New Zealand.
Travel Hub is built on their story, friendship, ambition, and a love for adventure — values they now share with every traveller who walks through their doors.

Meet The Travel Hub Australia Team

Owner of travel hub australia Kirk

Kirk

Co-Founder

Where I Call Home:

I’m from a small city called Dunfermline, located in Fife, Scotland – bit too cold for my liking though!

🕒 Time Down Under:

I’ve lived in Australia for the past 5 years, luckily I’ve travelled all around Australia , however I’ve spent the majority of my time in Cairns, sunny North Queensland. 

Image shows a girl stood in front of a lake with mountains in the background.

Danielle

Marketing Manager

Where I Call Home:

England is my home – and yes, it’s always raining there! I’m a true northern lass who grew up in Blackpool and later moved to Yorkshire. Don’t worry – you can take the mick out of my accent; everyone else does!

🕒 Time Down Under:

I was lucky enough to travel all the way from Melbourne to Cairns, as well as explore a lot of the West Coast during my time in Australia. So if you need any recommendations, I’m your gal! I travelled by campervan, flights and Greyhound bus. I stayed in hostels, hotels and even did some house sitting. I’ve pretty much tried every option when it comes to travelling in Australia, so I’ve got you covered with all the top tips for exploring this beautiful country!

Bailey

Co-Founder

Where I Call Home:

I come from the charming town of Deloraine, tucked away in the lush northwest of Tasmania.

🕒 Time Down Under:

Being Australian, I’ve been lucky to call this stunning continent home all my life. 😄

Travelhub staff Marion

Marion

Travel Sales Specialist

Where I Call Home:

Bonjour! I’m from France originally, but Cairns has pretty much been my home away from home since I was a kid.
I have family here and have been visiting consistently since 2012! At this point, I’m not even sure if I’m visiting Cairns anymore, or if Cairns has just adopted me!
I bring the creative European vibes to the team. Adventurous at heart, super social, always smiling 🙂

🕒 Time Down Under:

I originally came to Australia “just to travel for a bit”… that was about four years ago!
Since then, I’ve travelled around, tried pretty much every kind of activity I could find, spent a lot of time underwater, explored way too many tropical islands, and somehow always ended up back in Cairns. The reef and rainforest here have just always held a special place in my life, and I can’t seem to stop coming back to them!
After four years of very serious field research into all the different beaches, reefs, road trips, and adventures Australia has to offer, I’ve concluded that I’m just going to live here now.
So if you need recommendations, there’s a pretty good chance I’ve either done it, been there, or already have it on my list!
 
Travel Hub Staff Kurtis Francesca Anthony

Kurtis

Travel Sales Specialist

Where I Call Home:

Hey, I’m Kurtis from New Zealand — and honestly, Cairns reminds me a lot of home.

I’ve always been into small towns with big adventures. Cairns, Queenstown, Rotorua, and the Gilligans Hostel are some of my favourite places in the world.

🕒 Time Down Under:

I originally came to Australia as a spy, sent by a highly classified independent secret service.

After extensive field research, I discovered there was nothing but sun, good times, honeys everywhere…and a lot of 4WDs.

So I made the executive decision to stay. Now I spend my days talking about snorkelling, skydiving and tropical islands.

Tough gig… but someone’s gotta do it. 

Niamh

Marketing Specialist

Where I Call Home:

Niamh, pronounced “neev”, rhymes with Steve
I hail from the magical and mystical Emerald Isle ☘️ 

🕒 Time Down Under:

I’ve lived the big city life in Melbourne, but fell absolutely head over heels for Queensland when I arrived, and my journey up the East Coast has to be my favourite adventure yet. What a road trip!
I was particularly enchanted with the drive up the Great Ocean Road; my god, what a view.
But throughout the whole trip, I was able to see such a diverse array of Australian wildlife (especially at dawn and dusk, I was not expecting the Fairy Penguins!).
I visited some cute coastal towns like Lorne, stopped at some incredible swimming spots, and experienced breathtaking scenery like the 12 Apostles, Bells Beach, and Loch Ard Gorge.
From experience, I’d recommend visiting in the summer months, booking campsites ahead of time, waking up for sunrise, and remembering to pack a jumper (contrary to popular belief, Australia gets cold, especially down South!).
I’d love to give you some recs on the best ways to travel this beautiful place, and the best spots to see in it.
So if you can split the G, book a consultation with me (and if you can’t, I’ve got recs on how to accomplish that too).
Sláinte!

Francesca

Travel Sales Specialist

Where I Call Home:

Born in England, raised in Essex — and yes, I do have the accent to prove it 😄

 

🕒 Time Down Under:

I’ve always loved to travel and Australia was top of my list. 

The plan was to come for one year, soak up the sun, then head home… but I’ve fallen in love with the lifestyle, the weather, and the adventures.

Safe to say I won’t be leaving anytime soon!

Elisabeth

Travel Sales Specialist

Where I Call Home:

Hi! I’m from the Netherlands, originally from Amsterdam, where we believe “if it ain’t much, it ain’t Dutch”. I love helping people plan their travels, going above and beyond to create experiences they’ll never forget.

🕒 Time Down Under:

I’m currently living in Cairns, a place I’ve completely fallen in love with. Originally, the plan was to just pass through, but I couldn’t resist staying and making this my home for a while, so I can fully enjoy everything this amazing place has to offer!

Before coming to Australia, I spent a lot of time traveling through Asia, exploring different cultures and collecting unforgettable experiences along the way.

Tony

Travel Sales Specialist

Where I Call Home:

I was born and raised in Liverpool and am proudly a Scouser. Don’t worry; you’ll be able to understand me when we talk! I am now settled in Cairns, which I happily call home.

🕒 Time Down Under:

My original plan was to visit Australia for a small holiday, and that was over two years ago now! In that time, I’ve made it my business to know everything there is to know about Australia’s East Coast; as both a globetrotter and a tourism stakeholder.  

I’ve got plenty of hours under my belt as a Travel Agent, Tour Guide, and even a combination of the two. Leading kayaking expeditions in Sydney Harbour comes to mind as an example. So, I can definitely bring that boots-on-the-ground experience, coupled with industry know-how to help turn whatever trip you have in mind into a reality.

 

Max

Travel Sales Specialist

Where I Call Home:

Born in England, raised in Essex — and yes, i do have the accent to prove it 😄

 

🕒 Time Down Under:

I’ve always loved to travel and Australia was top of my list. 

The plan was to come for one year, soak up the sun, then head home… but I’ve fallen in love with the lifestyle, the weather, and the adventures.

Safe to say I won’t be leaving anytime soon!

Charlotte

Travel Sales Specialist

Where I Call Home:

Hi everyone! I’m Charlotte, originally from a small coastal town in south-western France. I moved to Melbourne to study Financial Planning, but quickly discovered a knack for event planning and switched courses, a decision I’ve never looked back on!

🕒 Time Down Under:

 

What was meant to be a short stay in Australia has since turned into two years (and counting!) of adventuring. I’ve road-tripped from Cairns to Exmouth, exploring the East, South and West Coasts along the way! 

I definitely know my way around the place, and how to handle a complex schedule. So, if you’re looking to plan a coastal trip, come and have a chat! I’ve probably had some of the exact same ideas myself, and I’d love to offer some experienced advice to help you put together an unforgettable adventure 😉

A photo of Elyra, a Travel Hub Specialist standing infront of the Travel Hub logo

Elyra

Travel Sales Specialist

Where I Call Home:

I’m actually a Cairns local!

Well, mostly. I was born about an hour and a half south of Airlie beach, in a little town called Mackay, but moved to Cairns when I was 3 and I’ve been here ever since.

 

 

 

🕒 Time Down Under:

It’s been such a privilege to have grown up in beautiful Far North Queensland!

My parents have worked in tourism ever since we moved here, which meant I was lucky enough to experience many of Cairns’ amazing attractions from a young age. So, it only feels natural that I grew up to join the same industry, working alongside the rainforest and reef that I have always adored.

I actually worked out on the reef myself for quite a while, too!

I absolutely love this place and everything it has to offer, and I’d love to share my industry knowledge with you to help you book your next trip, wherever it may be!

Zoe Travel Hub Specialist

Zoe

Travel Sales Specialist

Where I Call Home:

G’Day! My name’s Zoe, and I am lucky enough to say that I’ve called Cairns, Australia, home my whole life! Being born here and all.

 

I’ve had a good trot around Europe, and explored parts of Africa, Asia, and the Caribbean. Abroad, I’ve had some of the most incredible adventures of my life: I’ve seen historical wonders, been bitten by a monkey, and at one stage, was nearly crushed by a humpback whale whilst working at sea! But, by far, the memories I hold dearest from travelling are those of meeting amazing people in new places. Something I truly hope any and everybody has the opportunity to experience. 

🕒 Time Down Under:

Growing up in such a multicultural and beautiful part of the world has been a pretty cool ride. My mum worked in reef tourism, so I spent my early years tagging along on famils and sales calls around Far North Queensland. I learned to swim on the Great Barrier Reef, and to this day, it remains my favourite place in the world to be. I’ve also road-tripped the East Coast in a spruced-up van, all the way from Tassie to Cairns!

 

If you have any questions on creating your own Aussie adventure, or even just want some recommendations from a local, then I’d love to have a chat and help you get to know this country better, it’s pretty special here.

FAQs About Travel Hub Australia

Travel Hub Australia is an independent travel agency based in Cairns City, specialising in custom and pre-made East Coast packages. We have access to every single tour across Australia and New Zealand, including trips to the Great Barrier Reef, the Whitsunday Islands and K’gari (Fraser Island). We also work with all the campervan rental companies in Australia and New Zealand to compare prices/options and get you the best possible price. 

At Travel Hub Australia, we can help you with any support you need for travelling Australia and New Zealand. We can support you with booking tours in all destinations. We can plan your East Coast trip across Australia or book you onto East Coast packages. We can also support with your transport needs, including campervan hires.

Our service is free; we pride ourselves on exceptional customer service and being thorough so customers are completely informed on all the options and how everything works, so your trip is easy and stress-free!

We have access to more deals and offers than the general public, so often it is cheaper to book with us rather than booking directly with the supplier.

As backpackers ourselves, we only use companies that we have tried and tested, so we know that our customers will have a fantastic experience travelling East Coast Australia. If you are wanting a specific Whitsundays boat or K’gari (Fraser Island) company, just let us know and we can make sure that one is included in your tour package.

If for some reason your trip gets cancelled or you need a refund on your trip, then just get in touch and one of our friendly travel agents will be able to assist you.

We cover all locations in Australia, New Zealand and Fiji.

Yes, we offer customised itineraries for customers based on their preferences and needs. Just get in touch with us, and we can support you with planning your perfect trip.

Yes, the team at Travel Hub Australia are always available to support our customers. Simply get in touch, and one of our friendly travel agents will be in touch with you as soon as possible. We can also support with any recommendations that you need during your trip.

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